DESTINATION TECHNOLOGY SINCE 2006

Digital Guest Systems for Destinations That Move

We design and operate visitor-facing digital platforms for attractions, resorts and cultural destinations—connecting every stage of the guest journey.

2006Founded in Shenzhen
200+Destinations & projects
180M+Visitors served
Platforms built for real-world operations

WHO WE ARE

Technology built around real destination operations.

iPOW is a Shenzhen-based destination technology company. For two decades, we have focused on the systems guests use before, during and after a visit— and the operational teams that keep those systems running.

20YEARS

More than a software vendor

Our team understands ticketing, membership, maps, campaigns, commerce, on-site devices and peak-day traffic as one connected operating environment. We work from experience design and platform delivery through launch and long-term support.

NHTE

National High-Tech Enterprise

Recognised technology company in China

DGS

Digital Guest System

Registered software copyright

AR

AI + AR Spatial Experience

Registered software copyright

CORE PLATFORM

One platform · Multiple touchpoints · One operational view

The Digital Guest System

A connected platform for web, mobile, mini-programs and on-site terminals— designed around how guests plan, explore, spend and return.

01Plan & Book
02Navigate & Engage
03Retain & Reconnect
01

Ticketing & Reservations

Connect discovery, booking and admission across the guest journey.

02

Membership & Loyalty

Turn one-time visits into long-term guest relationships.

03

Digital Maps & Navigation

Guide guests through complex indoor and outdoor destinations.

04

Campaigns & Commerce

Bring events, offers and destination commerce into one experience.

05

Content & Guest Services

Keep information, itineraries and on-site services easy to access.

06

Data & Operations

Give teams a connected view of guest activity and platform health.

ADVANCED EXTENSION

AI + AR Spatial Guest Experience

An advanced extension of the Digital Guest System, bringing navigation, interactive storytelling and contextual commerce into the physical destination.

  • Visual positioning & navigation
  • AI and IP character guides
  • AR quests & interactive storytelling
  • Contextual offers and AR media

MANAGED SERVICES

Reliable on peak days. Relevant in every season.

Technical assurance and seasonal experience design come from the same team— so creative updates never lose sight of platform stability.

01

Peak Operations

Monitoring, incident response, release control and coordination across systems and on-site devices.

02

Seasonal Experience Design

Holiday interface systems for Halloween, Lunar New Year, Christmas and other destination events.

03

Continuous Improvement

Operational insight, interface optimisation and long-term platform support beyond launch day.

SELECTED EXPERIENCE

Trusted by international brands and leading destinations in China.

Our experience spans international resort brands, multi-park operators, landmark attractions and large natural destinations.

Aerial view of LEGOLAND Shanghai Resort
01

International brand project

Shanghai · Shenzhen

LEGOLAND Resorts

A connected digital guest journey supported by reliable launch operations and destination-specific experience design.

Digital Guest SystemPeak OperationsSeasonal UI
Aerial view of a Happy Valley theme park
02

Multi-park partnership

9 theme parks across China

Happy Valley Group

Long-term digital services for a major theme park group, including mobile guest experiences and AR-enabled navigation.

Multi-park ServicesAR NavigationOngoing Support
Giant panda at Hangzhou Safari Park
03

5G + AR demonstration

Hangzhou, China

Hangzhou Safari Park

A mobile guest service and AR experience designed for a large, operationally complex wildlife destination.

Guest Services5G + ARMobile Experience

Selected client portfolio

Merlin EntertainmentsLEGOLAND ResortsHappy Valley GroupWindow of the WorldOCT XiangyangHangzhou Safari ParkDetian Transnational WaterfallSuzhou Amusement Land

LET'S BUILD WHAT'S NEXT

Building the next generation of destination guest experiences.

Tell us about your destination, operational challenge or next digital initiative.

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